Privacy Policy
Effective Date: 1 July 2026
Your privacy is important to us.
This Privacy Policy explains how Lumio collects and uses your information.
1. Information We Collect
Account information:
- Name
- Email address
Project information:
- Floor plans
- Images
- Brochures
- Specifications
- Descriptions
Technical information:
- Browser
- Device
- IP address
- Usage analytics
2. Payment Information
Payments are processed securely through Stripe.
Lumio does not store payment card details.
3. How We Use Information
We use your information to:
- Provide the Service
- Store your projects
- Authenticate your account
- Process subscriptions
- Improve Lumio
- Respond to support requests
4. Data Storage
Your data is securely stored using cloud infrastructure.
Uploaded files are stored in secure cloud storage.
5. Sharing Information
We do not sell your personal information.
Information may be shared only with trusted service providers required to operate Lumio, including:
- Stripe
- Our cloud infrastructure provider
6. Security
We use industry-standard security measures including:
- HTTPS
- Secure authentication
- Encrypted connections
- Access controls
7. Your Rights
You may:
- Update your information
- Delete your account
- Request deletion of your personal data
8. Cookies
Lumio uses essential cookies required for authentication and operation of the Service.
9. Changes
We may update this Privacy Policy from time to time.